Cancellation and Refund Policy
At EiraTech, we strive to provide the best services and products. This policy outlines our cancellation and refund procedures.
Product Subscriptions Link to heading
Cancellation Link to heading
You can cancel your product subscription at any time through your account settings. Upon cancellation, you will retain access to your subscription benefits until the end of your current billing period.
Refund Eligibility Link to heading
Refund requests are evaluated on a case-by-case basis. Generally, refunds may be considered for:
- Technical issues preventing service use
- Duplicate charges or billing errors
- Service not meeting described functionality
- Account access issues due to platform bugs
How to Request a Refund Link to heading
To request a refund:
- Contact our support team at hello@eiratech.in
- Include your account email and transaction details
- Explain the reason for your refund request
- Allow 5-7 business days for review and processing
Processing Time Link to heading
Approved refunds are processed within 5-7 business days. Depending on your payment method and financial institution, it may take an additional 5-10 business days for the refund to appear in your account.
Consultancy Services Link to heading
Cancellation and refund terms for consultancy services are governed by individual service agreements.
Non-Refundable Items Link to heading
The following are generally not eligible for refunds:
- Partial subscription periods (if service was used)
- Change of mind after service usage
- Failure to cancel before renewal date
- Issues caused by user error or misunderstanding
Contact Us Link to heading
If you have questions about our cancellation and refund policy, please contact us at hello@eiratech.in.
Full Cancellation and Refund Policy Link to heading
For complete cancellation and refund terms, including detailed procedures and timeframes, please visit our official policy page: